For the smooth running of the practice, we would be grateful if you could telephone for a home visit as early in the morning as possible. Home visits are undertaken by the doctors or the community nurse.
A doctor or nurse will phone you back since your problem could be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.
Patients are seen in the surgery because medical problems are best dealt with in a modern well-equipped surgery. A doctor can see six patients in the surgery in the time it takes for one patient to be seen at home.