This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

PLEASE READ OUR NEW EAR SYRINGING GUIDELINES, FOUND ON THE RIGHT SIDE UNDER FURTHER INFORMATION

Car Parking Information

We have recently changed the layout of the car park. We now have a Staff only area and a Patient only area. This has increased the number of spaces for patients to 6, including 1 disabled bay.  If the car park is full there is alternative parking nearby at Sainsburys, Maryport Street, Monday Market Street or Sidmouth Street.

Thank you very much in advance for your co-operation in this matter.

St James Surgery

Latest News

Possible Alternatives to Booking a GP Appointment

GP surgeries provide advice on a number of issues in relation to examinations, treatment, vaccinations, prescriptions and other routine healthcare; but did you know there are lots of other local NHS services that you can go to directly for help?

Please read our guide to Possible alternatives to booking a GP appointment (pdf)

 


 

Flu Vaccinations - (Flu season September 2017)

Clinics will be arranged so please visit our Flu Vaccination page for up to date details. The next scheduled Flu Clinic is on Saturday 21st October 2017.

Are you eligible for a flu jab? Visit our flu Vaccination webpage to find out.

 


 

NHS England - List Maintenance Project 

Registration letters from NHS England – please respond if you get one

The NHS is carrying out work in Bath, Gloucestershire, Swindon and Wiltshire to make sure the patient details on GP lists are accurate. Letters are being sent to some patients, but not all. If you do receive a letter, please either confirm your details or submit any changes. If the details are correct, you can confirm by freepost, by Freephone, via text message or online. Changes can also be made by returning the form in the prepaid envelope

It is important to respond to the letter, as GP lists do become out of date over time. If we don’t have an accurate record of your name and address, then we or a hospital may not be able to contact you with important information.

We may also need to contact you:

  • with test results
  • to invite you for bowel, breast or cervical screening to protect against cancer, for example
  • to offer vaccination against infectious diseases such as flu or measles, mumps and rubella
  • to give you an appointment as part of your plan to stay healthy if you have a long-term illness.

Please respond to the letter within four weeks, so the NHS can be certain about your details. If you do not respond, the NHS will assume that you have moved away, and begin the process to remove you from the practice list.

 


 

St James Surgery Newsletter

Inside this issue of St James Surgery's newsletter we feature 'Car parking Issues', 'EPS, the Electronic Prescription Service', 'How we can improve the availabity of appointments' and much more news and information.

Surgery Newsletter

 


 

Patients that DNA (do not attend)

Patients that do not attend appointments are a problem not only for St James Surgery but nationally.  We have approximately 114 DNA missed appointments per month (averaged over 12 months).   Please help reduce this number by contacting us if you cannot make your appointment.    For more information, read our DNA policy

 


 

SystmOnline Services

SystmOnline provides patients with access to online services at the practice.  Drop into the practice with a photo ID (passport, driving licence etc) and register for login details. With access to SystmOnline  you can order repeat prescriptions, book appointments online and even access a short summary of your patient record using this service.

 


 

The Friends and Family Test (FFT)

The Friends and Family Test is an important feedback tool. It gathers information anonymously about your recent experiences when visiting the surgery. FFT provides a mechanism to highlight both good and poor patient experiences and as a patient registered with the practice, you have the opportunity to take the test after every visit. The test is available to complete on line here on the website or you can pick up a form from reception.

 

Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website