Welcome to St James Surgery Website

We aim to help you find all the information you need.  Please take your time to browse through our website and you will find lots of useful information about the surgery and the services we can offer you.

Please Note:  We no longer have a Fax Machine.  Please phone the surgery or contact us via email.

COVID-19

Since the start of the Covid Pandemic our Clinicians have seen, and will continue to see, their patients in Face-to-Face consultations. Consultations with a GP are initially conducted over the phone after which a Face-to-Face consultation is arranged if needed.

But, with immediate effect, we are respectfully asking all patients attending St James Surgery to wear a face covering.  Government advice for the general public is to wear a face covering where social distancing is not possible (this does not apply to children under 2, people with disabilities or those with breathing difficulties). Evidence suggests that wearing a face covering may provide some protection for others you come into contact with.  Also, if you have a face-to-face appointment, please come alone where possible.  Thank you for your assistance in this matter.

From Friday 24th July 2020 it will be mandatory to wear face coverings in all shops.  The Surgery will not be providing letters or advice about exemptions from wearing a face covering.  For more information and to view the latest Government Guidelines on this subject please use this link:

Link to government guidance

F.A.Qs:  Follow this link for Covid-19 updates for our area:

www.bswccg.nhs.uk/latest-covid-19-updates

COVID-19 Vaccine Information -Email enquiries about the vaccine to:

bswccg.vaccinequery@nhs.net

IMPROVED ACCESS

You can now access additional Primary Care Services in the evenings and at weekends.

Improved Access is a Wiltshire-wide initiative where local practices are working together to offer increased availability of services and appointments in the evenings and at weekends.  These appointments are available 18:30 -20:00 Monday to Friday and some on Saturdays, Sundays and Bank Holidays.  This collaboration by practices will ensure all patients in Wiltshire have this option, but this might mean you will be offered an appointment at another practice.  You will need to give consent to use this service.

Appointment types will vary - some being face-to-face, some telephone consultations and a mixture of bookable and same-day appointments available across the week.  The service will be offering appointments with GPs as well as with other healthcare professionals, such as Practice Nurses or Health Care Assistants.  The service is keen to balance the importance of continuity of care with convenient access for patients, while ensuring that the service is safe.

To book such an appointment, contact the surgery during normal opening times.  A receptionist will explain the process and ensure the booking is appropriate.  For more information please contact the surgery.