St James Surgery - GP Surgery Website. All about your doctors surgery, the opening times, making appointments, ordering your repeats, health information and more

Noticeboard

PLEASE READ OUR NEW EAR SYRINGING GUIDELINES, FOUND ON THE RIGHT SIDE UNDER FURTHER INFORMATION

Car Parking Information

Please be advised that, for the foreseeable future, we only have parking spaces for disabled patients who have a blue badge. Parking is available at Sainsburys, Monday Market Street and Sidmouth Street.

Thank you, in advance, for your co-operation in this matter.

St James Surgery

Welcome to St James Surgery Website

We aim to help you find all the information you need. Please take your time to browse through our website and you will find lots of useful information about the surgery and the services we can offer you.

Please Note: We no longer have a Fax Machine. Please phone the surgery or contact us via email.

COVID-19

Since the start of the Covid Pandemic our Clinicians have seen, and will continue to see, their patients in Face-to-Face consultations. Consultations with a GP are initially conducted over the phone after which a Face-to-Face consultation is arranged if needed.

But, with immediate effect, we are respectfully asking all patients attending St James Surgery to wear a face covering and come alone where possible.

For more information and to view the latest Government Guidelines on this subject please use this link:

Link to government guidance

F.A.Qs: Follow this link for Covid-19 updates for our area:

www.bswccg.nhs.uk/latest-covid-19-updates

COVID-19 Vaccine Information -Email enquiries about the vaccine to:

bswccg.vaccinequery@nhs.net

To book a Covid-19 vaccination appointment, please contact the National Booking Service and NOT St James Surgery. All local sites are now available through the National Booking Service online or by calling 119. If you do not yet have an appointment for either your 1st or 2nd dose of the vaccine, then this is the best way to proceed. When it is your turn to be vaccinated please make an appointment as soon as possible. The NHS appreciates that, at times, the system can be busy, but, since the NHS wants everyone to have the opportunity to be immunised, please trying. New clinics are being set up all the time at various locations, including some community pharmacies, so your patience is appreciated.

WHAT WOULD YOU LIKE TO DO? Follow any of the links below to log on to SystmOnline. Book an appointment Cancel an appointment Order Repeat Prescriptions Update your clinical record Change your personal information See a summary of my Patient Record		DID YOU VISIT ST JAMES SURGERY THIS MONTH, HOW WAS YOUR LAST VISIT? ...excellent, good, or not so good? Help us to improve the quality of your care, by completing a Friend and Family form after each and every visit. Either pick up a form in the surgery or do it on line by following this link to Friends and Family test. We want to hear about your recent experiences from your last visit.

OUT OF HOURS To access care when the surgery is closed please dial 111. For more information regarding the 111 service, please visit our "When we are closed" webpage." USEFUL WEBSITE For online help on symptoms, please visit "www.nhs.uk/symptom-checker		PATIENTS WHO DID NOT ATTEND (DNA) THEIR APPOINTMENT Did you know that in March and April 2021 120 patients, did not attend their pre-booked appointments. This is equivalent to almost 36 clinical hours being wasted. These are appointments that other patients could have used. Please, if you cannot attend, let us know on 01380 711879. Thank you

HOW DO I REGISTER TO USE ONLINE SERVICES? To use our online services, it is essential to register with the practice. You cannot register for this service online because your identity needs to be verified. Please visit the surgery bringing with you a form of photo ID such as a driving licence or passport. Once a member of staff has given you a user name and a random password, wait an hour before trying to log in to the website. You can start logging on by following this link SystmOnline. For more help and information regarding registering and our online service, please visit our " What is SystmOnline? " webpage. There are only a selection of appointments available for Doctor Appointments. for all other appointments, please ring the surgery. PRACTICE CHARTER.pdf The commitment of the surgery is to provide the highest quality medical, administrative care and services to the patients of the surgery. Please follow this link to St James Surgery's Practice Charter to read the full document online, or follow this link to download the pdf version - Practice Charter.pdf